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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jenny solomon

October 2, 2024

5  out of  5
rating by jenny solomon
"The team at Phil Davidson's State Farm are excellent. It makes me happy every time I walk into the office. The team is more than helpful for whatever the needs are. I recently had to make a claim and that was the true test of my insurance and they did not disappoint!! It's nice to know that customer service is top priority at Phil Davidson's, State Farm in Mt. Vernon, MO"
We responded:
"Thank you so much for your kind words, Jenny! We're delighted to hear that you feel happy every time you visit our office. It's wonderful to know that our team was able to assist you effectively with your recent claim. We always strive to make customer service our top priority, and your feedback truly means a lot to us!"
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Mike McMeley

August 26, 2024

5  out of  5
rating by Mike McMeley
"Phil Davidson, hands down, is THE best State Farm agent! My previous agent only seemed to care about selling more policies and NOT taking care of his customers (understatement). Mr. Davidson truly does believe in taking care of people! If you are looking for a GREAT agent, give him a chance! He is a genuinely nice person who thoughtfully believes in treating people the way he would want to be treated."
We responded:
"Thank you so much for your kind words, Mike! It's wonderful to hear that you feel well taken care of and appreciated. Your feedback means a lot and reinforces our commitment to treating everyone with the utmost respect and care. We truly value your trust and support!"
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Luckyparentsof2GMAIL Brumfield

June 12, 2024

5  out of  5
rating by Luckyparentsof2GMAIL Brumfield
"Wonderful team of genuinely nice people. They want to meet your needs and help you in your coverage choices. They gave helped us with our home and business needs!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be amazing and nice."
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Linda Seufert

June 10, 2024

5  out of  5
rating by Linda Seufert
"Always very friendly and knowledgeable staff."
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the post important aspect of our job. We're honored to have earned your business"
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Terri Scalley

April 25, 2024

5  out of  5
rating by Terri Scalley
"Justin was amazing! He took the time to answer all my questions and never got impatient. He answered all my questions throughly. I highly recommend Phil Davidson office for any of your insurance needs."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Debra Hugo

February 24, 2024

5  out of  5
rating by Debra Hugo
"Great insurance company! Ask for Ben."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Kyle Schrage

January 6, 2024

5  out of  5
rating by Kyle Schrage
"Phil and his team have helped my family and I with all our insurance needs for years. When considering life insurance, Phil helped us consider and compare work insurance packages outside of State Farm. He recommended the best price and options for life insurance. He took multiple calls and questions without frustration. We ended up selecting State Farm because of the incredible customer service. He is honest, smart, and not out just to upsell or make a dollar. If you want an honest agent that is truly invested in helping others with no agenda, I would highly recommend Phil Davidson."
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Chris Tiller

September 9, 2023

5  out of  5
rating by Chris Tiller
"Everyone there is friendly and provides exceptional service. Ben does a top-notch job every time."
We responded:
"Thank you for the kind review recognizing Ben's efforts to do a top-notch job, Chris! Ben goes the extra mile to provide you with friendly, professional and thorough customer service! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Erin Smotherman

May 24, 2023

5  out of  5
rating by Erin Smotherman
"This office has been amazing the past few years! When we moved to mount Vernon they by far got us the best quote on our home. We are moving and still staying with them because of how great they are! Kia is best!"
We responded:
"Erin, Thank you for sharing your experience with out team. We strive to provide excellent customer service to all. "
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Kevin S

May 24, 2023

5  out of  5
rating by Kevin S
"Ive been with Phil’s agency for years. He and his team are incredibly knowledgeable and helpful. I ask tons of questions and he is patient each time, helping me think through decisions. There are few people I trust as much as Phil!! And he has a knack for hiring incredible staff. All of them make us feel like family."
We responded:
"Kevin, Thank you for your trust and loyalty to our team! It is our pleasure to provide you with excellent customer service!"
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Shelby Myers

December 1, 2022

5  out of  5
rating by Shelby Myers
"Had my car broke into, called brandi and she acted so quickly! She help me find a place to get my car taken to, to get fixed, and towed all within 2 hours. Glass was everywhere, all in my baby’s car seat mainly. Brandi and Phil were so so wonderful I got a new car seat for my baby to insurance there would be not glass and my Elle would be safe. I was also without transportation until my windows were fixed. State Farm (phil and Brandi) literally saved the day and the company had a car for me to drive. I cannot thank Brandi for literally going above and beyond to make everything as easy as possible! She was so sweet and so understanding. Highly highly recommended Brandi and State Farm!"
We responded:
"Shelby, We are so glad we have been able to assist you in your time of need. We understand these types of situations can very stressful and scary! We are always on your side. Thank you for the wonderful review and trusting our team with your Insurance needs. "
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bret Parks

November 11, 2022

5  out of  5
rating by bret Parks
"Best Quote I got in years less then half of what I was paying. Very happy"
We responded:
"Hi Bret, We are always happy to help with your Insurance and save you money in the process. "
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Gabrielle Sipes

May 30, 2022

5  out of  5
rating by Gabrielle Sipes
"The agent I talked to was very understanding and helped answer all of my questions"
We responded:
"We are so glad that we could assist you with any of your insurance questions or needs, Gabrielle! We truly appreciate your great feedback and 5 star review!"
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Steve Huddleston

January 12, 2022

5  out of  5
rating by Steve Huddleston
"Today, January 11 2022, was a first for me as I enter that stage of my life where Medicare {the supplement's, the letters of the alphabet which denotes certain aspects of each supplement, costs, what government does and doesn't do (that in itself is a complete separate topic), and and and}, becomes a semi-permanent fixture. I'm an infant in regards to knowledge of this thing called Medicare. So, when my wife an I arrived today, after setting up an appointment, Brandi Krempges was my teacher today. What a consummate pro she is. She was able to break down, with some degree of simplicity, what I/we needed to know and understand. She was not only informative, but what many need that are now in this new phase of their life - patience. It helps when you're a parent. Not that she was parenting me but as a infant begins to crawl, walk, talk, do for themselves you need patience as a parent. I had a lot of questions and Brandi has that quality of the aforementioned that reassured me. On a separate note, my wife and I have our insurance coverage with State Farm Phil Davidson's Office in Mt. Vernon MO. We hope we never need It, if you know what I mean. We have great coverage and help when needed to update policies as needed. The customer service here is some of the best. It was easy to contact State Farm to talk about Medicare. Brandi gave us a lot of help so I/we can now make an informed decision; and IF other questions come about Brandi encouraged us to call and ask. Thank you Brandi Krempges for the 3 things I like best and used while I worked for and managed people: KNOWLEDGE, GRACE, and STYLE. You have those 3 qualities that makes you great at what you do. State Farm should be proud to have you with them. My wife and I are happy you're there and we're happy you took care of us."
We responded:
"We are truly honored to have earned your business and your trust, Steve! Thank you for taking the time to share your experience with our agency and your heartfelt review of our team! We all strive to go the extra mile to provide you with the customer care that you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you and bring you peace of mind and look forward to helping you with any of your insurance needs for many years to come!"
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Roberto Wimmer

December 3, 2021

5  out of  5
rating by Roberto Wimmer
"Professional and courteous. Always greeted with a friendly smile and hello! All associates seem knowledgeable and eager to assist. Highly recommend for all insurance and retirement needs!"
We responded:
"We are so glad that we could assist you with any of your retirement needs, Roberto! It is our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate this wonderful review and your kind words recommending our agency to others. It is a wonderful compliment to us all! We are truly honored to have earned your business and trust!"
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Diana Kretzmann

May 8, 2021

5  out of  5
rating by Diana Kretzmann
"Always helpful friendly and no judgments! Love this staff!"
We responded:
"Thank you so much for this great 5 star review, Diana! We strive to provide you with the insurance you need and the customer care you deserve and truly appreciate you taking the time to recognize our team! Your kind words mean a lot to us all! We are here to help protect you and bring you peace of mind!"
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Landon Messbarger

March 15, 2021

5  out of  5
rating by Landon Messbarger
"Best insurance office in SW MO! They offer so much more than just insurance."
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the post important aspect of our job. We're honored to have earned your business."
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Brenda Isenbletter

January 2, 2021

5  out of  5
rating by Brenda Isenbletter
"Very helpful. We have trusted State Farm fir decades."
We responded:
"Thank you for this wonderful review and kind words, Brenda! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are honored to have earned your trust and business over the years and look forward to helping you with your insurance needs for years to come!"
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Kevin Hatfield

November 25, 2020

5  out of  5
rating by Kevin Hatfield
"Great service and Great people. We've been with Phil over 20 years! Always treated professionally and fair."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review and for the kind words about our team, Kevin! It really does make our day! We are honored to have earned your business and your loyalty to our agency of the years and we look forward to helping you with your insurance needs for years to come!"
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Pam Sherron

November 19, 2020

5  out of  5
rating by Pam Sherron
"Very helpful an pleasant people to work with. Will listen to what you have to say !"
We responded:
"Thank you so much for the wonderful review and for your kind words, Pam! It is always our pleasure to be able to assist you in any way we can. We are here to help protect you and bring you peace of mind!"
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Corey Nothnagel

November 11, 2020

5  out of  5
rating by Corey Nothnagel
"Phil and his team are very knowledgeable about the products they offer and can help you setup anything from auto insurance to a 401k plan. Very responsive and helpful, if you are on the fence about an insurance provider and looking for local people and a local business give them a call!"
We responded:
"Thank you so much for this great review, Corey! It is our pleasure to assist you with any of your insurance needs. We are honored to have earned your business and we look forward to helping provide you with your insurance and financial needs for years to come!"
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Samantha Gardner

October 21, 2020

5  out of  5
rating by Samantha Gardner
"Any time I need something done, it gets done quick and accurately. Phil will ALWAYS take care of his customers! Everyone in the office is 10/10"
We responded:
"Thank you so much for the wonderful review, Samantha! We strive to provide you great customer care and appreciate you recognizing our efforts. We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Isaac Norsic

August 27, 2020

5  out of  5
rating by Isaac Norsic
"Phil is very honest and always tries to educate his clients. He truly cares about people’s financial goal as well as putting be in the best financial situation as possible. Phil will aways meet with me and give me honest feedback. He is very professional as well as personal. He is completely honest, which is someone you want to do business with in the financial industry."
We responded:
"Thank you, Issac for your kind review! We appreciate you and you and your business!"
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Austin Skaggs

July 24, 2020

5  out of  5
rating by Austin Skaggs
"Was immediately greeted by the most down to earth professionals I have ever met! Answered all of my questions and set me up with a really good deal on auto insurance! Highly recommend. Phil Davidson is the MAN."
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business!"
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Scott Freeland

July 11, 2020

5  out of  5
rating by Scott Freeland
"My home's recent hail damage proved to me once again that there is some substance behind the familiar commercial jingle, “Like a good neighbor, State Farm is there.” The cordial, professional staff at Phil Davidson's State Farm office in Mount Vernon have been a pleasure to interact with over the years. Though claims are efficiently processed through the company's corporate office, it is nice to have the additional local support when the need arises. My experience, as now a beneficiary of both my auto and home coverage, has proven that Phil Davidson's State Farm office and State Farm, as a company, are excellent choices when considering your insurance needs."
We responded:
"As always, never hesitate to contact us with any questions regarding your insurance policies."